Working With Passion [2]

I’m wild again
Beguiled again
A simpering, whimpering child again
Bewitched, bothered and bewildered am I.

From the Broadway show “Pal Joey,”
Rodgers and Hart

(Click here or on the image below to treat yourself to the silken sound of Ella Fitzgerald.)

Ella Fitzgerald

The ManagementSpeak argument for working with passion is that disengagement is expensive and risky:  it compromises products and services, generates client and customer dissatisfaction, stirs up co-worker resentment and mistrust, impairs leadership judgment, exposes the firm and the people in it to ethical and legal hazards.

The Compassionate ManagementSpeak (if there is such a thing) argument is that disengagement wears down human beings: it makes us unhappy and unproductive at work, and sours the rest of life.

The Working With Passion Remedy is that we need to fall in love again — with work, to be sure, but if we do, we’ll probably also fall in love again with being alive. The company wins, and so do the people in it.

jokerTrouble is, there’s a joker in the deck:  the part about love. Love involves an unpredictable mix of brain and body hormones that generate its familiar delights and dark sides. This article from Harvard[1] catalogues the hormonal progression from lust to love to long-term bonding:  testosterone, estrogen, vasopressin, dopamine, norepinephrine, serotonin, oxytocin. The dynamic blend of these volatile hormones accounts for both delight and disaster. Not only that, but falling in love can “turn off regions in our brain that regulate critical thinking, self-awareness, and rational behavior, including parts of the prefrontal cortex. In short, love makes us dumb.”

The Dark Side of Dumb includes addiction and bipolar disorder — both of which involve a condition known as “mania.” According to the Mayo Clinic, mania is characterized by:

  • Feeling abnormally upbeat, jumpy or wired.
  • Increased activity, energy or agitation.
  • Exaggerated sense of well-being and self-confidence (euphoria).
  • Decreased need for sleep.[2]

There’s more, but if we’re desperate, just that much makes us think what’s not to like? It sure beats the usual drudge. What have we got to lose?

A lot, actually. Passion turns us into high risk takers at best, delusional risk takers at worst. We go to a workshop (like the ones I used to lead), we take a vacation, go on a retreat, read a self-help bestseller… and we get a hormonal jolt of inspiration. It feels good — way better than business as usual, in fact so good that no amount of warning (I also gave plenty of those in my workshops) can deter us from taking the plunge.

I’ve done it myself:  I was in the grip of it when I made my bumbling exit out of law practice. I wrote a book about that experience, and here’s what I said about mania:

When we’re in [a state of mania], life has a heightened sense of meaning and purpose, serendipity and synchronicity rule the day, and everything in and around us is an amazing unified oneness – perfect, whole, and complete. It’s the place where auspicious connections are easily made, where imagination makes visions and dreams come true.

Neuroscientists locate that state of mind in the brain’s prefrontal cortex. That’s where the brain tells us all is well, where all of our perceptions come together into a meaningful whole, in a happy stew of the right hormones and chemicals in the right balance to make us feel really, really good.

Compare that to the opposite state of depression, where all is disjointed, fragmented, without meaning or purpose, where social bonds are severed and life is a random walk of disintegration, where the most basic life activities are burdensome, and fruitfulness is a pipedream.

But watch out, the neuroscientists tell us:  you can have too much of a good thing. Get the wrong mix in your neurotransmitter soup, and your natural high can be replaced with delusion, hallucinations, paranoia, schizophrenia, obsessive compulsive disorder, Tourette’s Disease, addictions.

Not the prettiest list.

That’s why mania is plutonium for the for human soul:  powerful almost beyond measure, equally suited to creation or destruction, and tricky to control once we let it loose. But dark side or not, mania is why we dream big dreams, and the bigger they are, the more mania we need. If we want to make our dreams come true, we risk mania’s dark side.

atomic bomb

“Mania is plutonium for the human soul.”

Love risks mania, so does working with passion. Both create, both destroy. That doesn’t mean don’t go there, just keep your eyes open if you do. I don’t regret my personal Working With Passion Remedy, you might not regret yours either.

But then again, you might. And now you’ve been warned.

You also hear about finding your calling or purpose in your work as a cure for the disengagement blues. We’ll talk about that next time.

Layout 1

I tell my mania story in Life Beyond Reason:  A Memoir of Mania. It’s available as a free download here, or you can get it inexpensively in print or digitally from Amazon here. I’m currently writing a sequel about how I’ve been learning to make mania safe and sustainable.

[1]Love, Actually: The Science Behind Lust, Attraction, And Companionship,” Katherine Wu, Harvard Graduate School of Arts and Sciences website ( Feb. 14, 2017).

[2] For more on mania, see also this article from Psych Central.

Working With Passion

work with passion steve jobs

Hmmm… love… passion… Happy Valentine’s Day!

Now back to work.

Is there really such a thing as loving your work/working with passion? Yes.

What does it mean, to work with passion? I don’t have a good definition, but you know when you’ve got it.

And it certainly isn’t what ManagementSpeak calls “engagement.”

work with passion

Google “work engagement,” and you get a truly stunning number and variety of results, many of which are monotonously unoriginal and insultingly obvious, and some of which are just plain scary. Consider this article from “OSH WIKI,” sponsored by the EU version of OSHA[1]:

“Work engagement is defined as positive behaviour or a positive state of mind at work that leads to positive work-related outcomes. Employees with high levels of work engagement are energetic and dedicated to their work and immersed to their work.”

We’ll ignore the redundancy and wayward preposition for a moment and notice all the strong adjectives:  positive, energetic, dedicated, immersed. No issues there. Wikipedia adds a few more:

“Work engagement is the ‘harnessing of organization member’s selves to their work roles: in engagement, people employ and express themselves physically, cognitively, emotionally and mentally during role performances. Three aspects of work motivation are cognitive, emotional and physical engagement.’”[2]

Okay, got it:  when you’re engaged at work, you’re “physically, cognitively, emotionally and mentally” all there. Hard to argue with that. But then you also need to be “harnessed” to your “work role,” with the ultimate objectives of “role performance” and “work-related outcomes.”

Um, no thanks. I’m pretty sure I’m busy that night. The robots can handle it while I’m out.

Thus far, we only have descriptions of what it’s like when you are engaged.  But how do you get there in the first place? That would seem to be where “passion” comes in. But where does that come from? Maybe we’ll find some clues in an article with a catchy title:  Is Your Colleague A Zombie Worker?

“They walk among us, dead-eyed, with heavy tread. They are the colleague sagging at the coffee machine, the project manager staring out of the window. Meet the zombie workforce: an army of employees who’re failing to find inspiration at work.

“There are more of these ‘working dead’ than you might imagine. According to a recent study by Aon Hewitt, less than one-quarter of the world’s employees are classified as ‘highly’ engaged in their jobs, while only 39% admit to being ‘moderately’ so.

“This leaves an awful lot of the 5 million people Aon surveyed ‘unengaged’, which the more gruesome-minded of us might take to mean ‘haunting office corridors like reanimated corpses’ where once they might have been valuable staff members, full of life and great ideas.”

We all know people like that. We might be that ourselves:  according to the research, look left and look right, and two of you don’t have a pulse. The working dead can’t find the “inspiration at work” they need. Hence no passion.

How do we wake the dead?

I met the world of working dead lawyers right after the Great Recession of 2007-2008. In a stroke of exquisitely bad timing, I left my law practice to start a new venture at the start of 2007. The project bombed, and I was at loose ends. I attended a bar association career change/job search meeting where we did one of those speed-dating things where you meet everybody. It was an eye-opener. Here were all these amazing people — bright, personable, articulate, with wide interests and a desire to serve — but they didn’t see themselves that way. Instead, they saw themselves as victims, helpless, hopeless.

I raced home and sketched out a workshop to help them discover who they really were. I’d never done a workshop like that before, but the ideas poured in, and I wrote them down in a white heat. A couple hours later, I fired off a proposal to the bar association. Weeks later I got an email:  “How’d you like to do your program over lunch next Tuesday? We’ll provide the pizza.” They put a blurb in a monthly newsletter, and 40 people showed up. I’ll never forget standing in front and looking into 40 pairs of empty eyes. The lights were on but nobody was home — or in some cases, the lights weren’t even on, and apparently hadn’t been for a long time.

The workshop morphed into a travelling Continuing Legal Education road show. The promoter called it “Beyond Burnout:  Find Your Passion in the Law,” but then quickly added “Or Out of the Law.” Best intentions aside, most attendees wanted out. Of the hundreds of heartfelt evaluations I collected, the following was by far in the minority:

“I knew I was fairly happy in my career, but I took this CLE because it sounded more interesting than the traditional practice area CLE’s. In working through the exercises, I met some amazing people and realized just how truly blessed I am to be currently working in a job that I love. This workshop got me excited to build my business to an even bigger level – it reignited the passion!”

“Reignited” meant the writer had the passion, and knew it. I said earlier you know it if you’ve got it. Next time, we’ll talk about what that feels like — kinda like falling in love, actually.

[1] In its defense, OSH is in the business of making sure workers are engaged at leaqst enough not tyo hurt themselves or others — a pretty low standard when it comes to passion. Here’s its mission:  “OSHwiki has been developed by EU-OSHA, to enable the sharing of occupational safety and health (OSH) knowledge, information and best practices, in order to support government, industry and employee organisations in ensuring safety and health at the workplace.”

[2] Quoting a 1990 Academy of Management Journal article.